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December 1999 - November 2000 SBC, Inc. Executive Director Marketing |
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| Responsible for identifying new call management services, leading customer feasibility testing and forecast in-market revenue potential. | ||
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April 1998 - December 1999 Ameritech, Inc. Marketing Director |
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New Product Development |
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| Led new product pipeline building efforts and consumer feasibility screening for all Ameritech business units. New product developer, leading end-to-end development of a new family telecommunications service from opportunity assessment through technical and marketing trial. | ||
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February 1997 - April 1998 Ameritech Director Marketing Pay Phone Services |
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| Provided leadership for all marketing functions within the Pay Phone unit: product management, promotional marketing, competitive intelligence and internal/ external marketing communications. Responsibilities included: 1) product revenue and margin achievement 2) identifying and executing key pay phone revenue opportunities and 3) crafting pay phone's long term strategy. | ||
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January 1995 - February 1997 Ameritech Director Brand Management |
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& Marketing Communications |
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| Responsible for launching and building equity behind the UltimateLink brand to competitively differentiate Ameritech's access/transport services marketed to 1200 US Long Distance carrier customers. | ||
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February 1994 - January 1995 Kraft General Foods Product Manager |
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Seven Seas Salad Dressing |
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| Responsible for managing all aspects (planning, pricing, advertising, etc.) of business and P&L for a recently acquired brand. | ||
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October 1992 - February 1994 Kraft General Foods Product Manager |
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Dinners New Products |
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August 1990 - October 1992 Kraft General Foods Product Manager Associate |
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Kraft Macaroni & Cheese |
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September 1988 - August 1990 Director Marketing Research |
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| Directed the research function that supported the Kraft Technology Group, KGF Strategy & Development Group and KGF Commercial Products. Led many project types (corporate image, brand equity valuation, corporate advertising, demographic / psychographic segmentation, total quality monitoring, product optimization, market structure, legal claim support, etc). | ||
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May 1986 - September 1988 Kraft Canada, Montreal, Quebec Canada |
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Director Market Research |
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| Selected from USA Research Group to relocate to Canada to build a market research department to support Canadian product management and strategic planning. Led a full-range of syndicated and custom research project types (advertising development/testing, product testing, attitude & usage studies, customer satisfaction tracking, market structure/segmentation, promotion response, price elasticity, panel purchasing dynamics, etc.). | ||
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July 1981 - May 1986 Kraft, Marketing Research Manager |
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May 1980 - July 1981 - Kraft, Senior Market Research Analyst |
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January 1979 - May 1980 Kraft, Glenview, Illinois, Market Research Analyst |
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| Ohio State University, Columbus Ohio; BSBA, 1977: MA, 1978 | ||
| De Paul University, Chicago IL; Telecommunications Certificate, 1998 | ||
| Professional Honors: 1998 International Who’s Who of Professionals | ||